Unifying Product Education and Customer Support

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Welcome aboard
Here's a quick tour of what you can do.
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Onboarding

Help new customers get oriented

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Product education

Help curious customers dig deeper without leaving your app.

How do I invite my team?
thinking

Customer support

AI support, live agent support, or both.

Quiet meets capable.

Desert Desk offers a suite for AI chat, live (human) chat , customer onboarding and contextual coaching in one simple no-code service. Automate your support and product education with AI, keep your operations people-powered, or find a balance that works for you.

Customer Satisfaction (CSAT)

How your customers rate their conversations.

Team-wide By agent
Response rate
13.1%▲ +13.1pp
8 rated / 61 eligible
% positive
100.0%
8 of 8 positive
Thumbs up
8▲ +8
Prior: 0
Thumbs down
0— flat
Prior: 0
Fair by design

Pay only for what you need.

We offer four plans representing four distinct ways of approaching the Desert Desk ecosystem. An optional monthly membership is available for high-volume discounts.

Helpdesk

A modern helpdesk for your support team, fully human-powered.

$0.10 / conversation
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Agent

A capable AI support agent in an easy-to-use framework, with tools to measure its success and growth.

$0.59 / conversation
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Everything

Make the leap from reactive to proactive support with welcome cards, incident management, release awareness, smart tooltips, automated feedback capture, and our full integration suite.

$0.89 / conversation
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